DOMESTIC AND INTERNATIONAL SHIPPING

 

ALL ORDERS ARE SHIPPED WITH POSTEN NORWAY / BRING. YOU CAN SPECIFY AN ALTERNATE SHIPPING AND BILLING ADDRESS AT CHECKOUT WHEN ORDERING, OR SELECT THE 'PICKUP AT COLLECTION POINT' OPTION, WHICH WILL BE SENT TO YOUR ADDRESS NEAREST COLLECTION POINT. YOU CAN EXPECT YOUR ORDER SHIPPING NOTIFICATION WITHIN MAXIMUM THREE WEEKS - AS THE PIECES ARE ALL HANDMADE TO ORDER. WE SEND ALL OUR PRODUCTS AS PACKAGES WITH TRACKING INFORMATION IN CASE OF ISSUES DURING THE TRANSIT PERIOD. PLEASE USE YOUR TRACKING NUMBER TO FOLLOW YOUR PACKAGE'S STATUS. YOUR PACKAGE IS INSURED WHILE IN TRANSIT AND WE KINDLY AKS YOU TO VERIFY THE CONTENT UPON DELIVERY. SHOULD THE PACKAGE OR CONTENT BE DAMAGED UPON ARRIVAL PLEASE REPORT IT TO US NO LATER THAN THREE BUSINESS DAYS AFTER RECEIVING IT. THEN RETURN THE DAMAGED MERCHANDISE TO US. WE ALWAYS PACK THE OBJECTS CAREFULLY, THEREBY MINIMIZING POSSIBLE DAMAGE. ANNIE BERNER IS NOT RESPONSIBLE FOR ANY EXTRA VAT OR DUTY COSTS OUTSIDE NORWAY. THE CUSTOMER IS FULLY RESPONSIBLE FOR ALL EXTRA VAT AND IMPORT COSTS TO THEIR RESPECTIVE COUNTRY. PLEASE CONTACT YOUR CUSTOMS AUTHORITIES FOR DETAILS. 

 

 

 

SHIPPING - HANDLIN